Initial Disclosure Document

About A1 Ortos:

A1 Ortos is a reputable and established used car showroom dedicated to providing high-quality pre-owned vehicles to our valued customers. We take pride in our commitment to transparency, integrity, and customer satisfaction. This Initial Disclosure Document outlines essential information about our services and operations to ensure you are well-informed before engaging in any transaction with us.

Contact Information:

Showroom Address: 54 Middleton Road, Oldham, OL9 6AD Phone: 0161 652 8409

Email: sales@a1ortos.co.uk

Website: www.a1ortos.co.uk

Financial Services:

A1 Ortos primarily offers used car sales and does not directly provide financial services like vehicle financing or insurance. However, we work in collaboration with external financial institutions to assist you in finding suitable financing options.

Commission Guidelines:

Commissions will be paid to A1 Ortos for introducing you to a finance company. The commission paid is calculated as a fixed sum by reference to the type or age of vehicle or as a fixed percentage of the amount you borrow from us (this may vary between lenders as to what is paid for such an introduction). Finance companies may also provide financial support for the dealer’s training and/or marketing. The commission paid will not affect the amounts you pay to us under your finance or hire agreement, all of which are set by the finance company.

Vehicle Information:

We maintain a diverse inventory of pre-owned vehicles, including cars, SUVs, trucks, and more. Each vehicle undergoes thorough inspection and necessary refurbishment to ensure its quality and reliability. Vehicle details, including make, model, year, mileage, price, and any available warranties or service history, will be clearly communicated to you during the purchasing process.

Pricing and Fees:

The prices of our vehicles are competitive and reflective of their condition, market value, and included features. Any additional fees, such as taxes, registration, and documentation charges, will be disclosed upfront to prevent any surprises during the purchasing process.

Warranties:

Many of our vehicles come with manufacturer or dealer warranties that are still active. Our sales representatives will provide you with comprehensive information about any existing warranties, and we offer extended dealer guarantee options for additional peace of mind.

Vehicle History and Reports:

We understand the importance of knowing a vehicle's history. We provide access to vehicle history reports, which include information about previous owners, accident history, and other critical details. This enables you to make an informed decision when selecting your desired vehicle.

Cancellation and Returns:

Our showroom operates in accordance with applicable consumer protection laws. Details about cancellation policies, including any associated fees or requirements, will be discussed at the time of purchase. There is no cooling off or returns period for purchase of vehicle.

Customer Service:

At A1 Ortos, customer satisfaction is our priority. If you have any questions, concerns, or feedback, our dedicated customer service team is available to assist you through various communication channels, including phone, email, and in-person visits to the showroom.

Data Privacy:

We value your privacy and handle your personal information in accordance with relevant data protection regulations. For more details about how we collect, process, and protect your data, please refer to our Privacy Policy, available on our website.

By engaging with A1 Ortos, you acknowledge that you have received and understood this Initial Disclosure Document. This document serves as a foundation for transparency and trust in our business operations.

Date:

Customer's Name:

Customer's Signature: ______________________________

This document is for informational purposes and does not constitute a legally binding agreement. Please consult our sales representatives for the most up-to-date and accurate information regarding our services and policie